Returns

Thanks for shopping at SWALK

If you are not entirely satisfied with your purchase, we're here to help.

You have 30 (change this) calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refund

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for the shipping costs for returning your item. If you receive a refund, the cost of return shipping and a reasonable reimbursement for the your initial shipping costs will be added to your overall refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Top Selling Items

    Customer Testimonials

    A proper riot of colour, fun and wit - and that's just the staff! And then there's the "special card box"...

    One of the loveliest things about Swalk is that when you go into the shop, it's almost like being among friends. Becca and her team always have time, they always take an interest, and they're keen to help in any way that they can. Their shop is crammed full of so many fantastic items and there's always something that's right for the occasion! ;)

    Absolutely love this shop. I saw some items on this page and went and bought them. Very good prices and the staff are so helpful. They have gifts that you don't see anywhere else which is why I went there. Please visit the shop as you won't be disappointed x

    The highlight of the high street. Well done all who work there

    I buy all my cards from here, such great choice & the staff are always so lovely & friendly. Always a pleasure to visit SWALK. X

    Lovely shop with a great selection of cards and original gifts. The only problem is the fresh chocolates they are too addictive!

    Dear Jade, Ms Sophia Folks here..... Thank you So much! For the lovely packaged gifts. Received on 14th June 2017. Jade - they are exactly what I need! your shop- SWALK has never let me down. I appreciate it enormously. kind regards Sophia